The R1000 setup fee covers:

• Complete website design and development
• Custom .co.za domain registration and setup
• Professional business email configuration
• Mobile-responsive design across all devices
• Initial consultation and planning
• Unlimited revisions during development

Note: You pay R500 deposit to start, then R500 balance upon completion.

Yes, with conditions: The R500 deposit is fully refundable within 3 days of payment if you decide to cancel your project.

After 3 days: The deposit becomes non-refundable as we begin allocating resources, planning your project, and committing our time to your website development.

Please note: Refunds are based on production and delivery, not design preferences. Once a website is produced and delivered for your review (even if you don't like the design), the deposit is non-refundable. We offer unlimited revisions to ensure your complete satisfaction with the final product.

As a small business, we commit resources immediately upon receiving your deposit. The 3-day window gives you peace of mind to reconsider while protecting our business from last-minute cancellations after we've begun work.

Development time ranges from 1 day to 2 weeks depending on:

• Simple websites: 1-3 days with all content ready
• Standard websites: 5-10 business days
• Complex websites: Up to 2 weeks for advanced features

Timeline depends on content availability, client responsiveness, and project complexity. We offer unlimited revisions to ensure satisfaction!

We have a clear suspension policy:

• 7-day grace period after due date
• cPanel access suspended after 7 days overdue
• Website hosting suspended after 14 days overdue
• Service termination after 30+ days overdue

Good news: Services restored within 24 hours of payment - no restoration fees!

Yes, absolutely! You can add additional pages anytime at R300 per page.

All websites start with a comprehensive 1-page design including all your content. During the review phase, you can decide which sections should be separated into individual pages.

Additional pages beyond your initial structure are charged at R300 per page and can be added at any time during or after development.

Your monthly hosting fee includes:

• Unlimited free website changes - text, images, content updates
• Reliable South African hosting via Afrihost partnership
• Email hosting and management
• Domain management and renewals
• SSL certificate for secure HTTPS
• Regular backups and security monitoring
• Technical support via email/WhatsApp

Turnaround: Most changes completed within 1-3 business days depending on complexity and availability.

The Custom Package lets you build your perfect hosting solution:

• Base package: R100/month (5GB storage allocated to a single cPanel profile, 30GB bandwidth, 1 cPanel, 1 website, 5 emails, 5 subdomains)
• Storage allocation: The included 5GB is shared across your selected cPanels. Pick 5 cPanels and each receives 1GB by default—upgrade storage if you need more space per cPanel.
• Additional storage: R4.95 per GB above the included allocation
• Bandwidth: ALL tiers FREE (30GB to Unlimited!)
• Extra cPanels: R100/month each
• Extra websites: R1000 setup per website
• Emails & subdomains: Adjustable, no extra cost
• Shared stats: When you add multiple cPanels, your selected resources (storage, bandwidth, emails, subdomains) split evenly across every cPanel unless you request a custom allocation.

Bonus: Choose yearly billing and get 1 month free on monthly cPanel fees only (base R100/month + extra cPanel fees). Setup fees are paid separately and not included in the yearly discount.

We offer basic e-commerce solutions suitable for small businesses:

What we offer:

• Basic shopping carts with PayFast payment integration
• Email-based ordering systems
• WhatsApp ordering integration
• Simple PayFast payment buttons and checkout
• Product showcase pages with add-to-cart functionality

What we DON'T offer:

• User accounts and customer profile management systems
• Advanced customer dashboards or order history portals
• Automated inventory management systems
• Complex payment gateways (Stripe, PayPal, etc.)

Note: We offer basic shopping cart functionality with PayFast integration for straightforward online sales. For advanced features like user accounts, order management systems, and complex inventory tracking, we recommend platforms like Shopify or WooCommerce.

During development, your website is hosted on a therumblegod.co.za subdomain for review. Here's what you need to know:

• 30-day limit: Staging subdomain available for maximum of 1 month from deployment
• Automatic removal: After 30 days, website removed from subdomain (but files preserved!)
• No data loss: All your work is safely stored
• Easy resumption: Contact us anytime to restore it and continue development
• No penalties: Take breaks as needed - just let us know when you're ready

This encourages timely completion while giving you flexibility to pause when needed.

If you have more questions or want to dive deeper into what we do, please review these resources:

• Explore our portfolio to see recent projects and client results.
• Read our Terms of Service for a complete breakdown of processes, deliverables, and policies.

Feel free to reach out after reviewing them if anything is still unclear.

We use AI-assisted tools responsibly to speed up brainstorming, content drafts, and design variations, while our team oversees every final decision to ensure quality and brand fit.

For a full explanation of how AI fits into our workflow and your rights, please review our Terms of Service.

Each cPanel account includes one primary .co.za domain, and you can expand with subdomains to host more sites:

• You start with 5 subdomains by default, and we can increase that to 50 at no extra charge.
• Every subdomain functions as its own website. Our R1000 setup fee applies per site we design and launch for you.
• Already have a site built elsewhere? We’ll help connect it to your subdomain for free—no setup fee required.

Let us know when you’re ready to add more subdomains and we’ll configure them for you.

Basic Package: Perfect for small businesses needing a professional online presence.

• Pages: 1-3 pages included, R300 per additional page
• Price: Starting at R1000 (50% deposit)
• Timeline: Quick delivery, most projects completed within days
• Features: Contact forms, social media integration, mobile responsive, SEO optimized

Premium Package: For businesses needing advanced features and professional integrations.

• Base fee: R1500 premium service fee
• Pages: 10-20 pages at R250 per page (10 pages = R4000 total)
• Timeline: 1 week to 1 month depending on complexity
• All Basic features PLUS:
• Personalized Branded Booking Form (+R1800) - Custom email system with automated responses
• Review System (+R200) - Google Sheets integration with 5-star display
• AI Chatbot (+R800) - OpenAI-powered 24/7 customer support
• YouTube Channel Display (+R100) - Automatic video carousel

Which should you choose?

Choose Basic if you need a simple, professional website quickly. Choose Premium if you need more pages, advanced features like AI chatbots or review systems, and are willing to wait 1-4 weeks for development.

Premium add-ons are optional features you can select when purchasing the Premium package. Each adds specific functionality:

• Personalized Branded Booking Form (R1800): Custom email automation where form submissions are sent to you, and customers receive a branded thank-you email with their information
• Review System (R200): Customers can leave reviews with star ratings, stored in Google Sheets, automatically displayed on your website with moderation tools
• AI Chatbot (R800): OpenAI-powered chatbot provides 24/7 automated customer support. Includes $5 API credit, chat history logs, and customizable responses
• YouTube Channel Display (R100): Elegant carousel that automatically fetches and displays your latest YouTube videos with thumbnails

Mix and match: Select only the add-ons you need. The total price adjusts automatically based on your selections, and the 50% deposit applies to your final total.

Note: Add-ons increase development time as they require custom integration and testing. Expect the higher end of the 1-week to 1-month timeline if selecting multiple add-ons.

Two payment options:

• 50% Deposit (default): Pay 50% upfront to start development, remaining 50% due upon completion and before delivery
• Pay Full Amount: Check the "Pay full amount now" box to pay 100% upfront and save the hassle of a second payment

Example pricing:

• 10 pages only: R4000 total (R2000 deposit or R4000 full)
• 15 pages + AI Chatbot: R5550 total (R2775 deposit or R5550 full)
• 20 pages + all add-ons: R7900 total (R3950 deposit or R7900 full)

What happens after payment?

Contact Alistair at 069 812 6430 or websites@therumblegod.co.za to begin your project. We'll discuss your requirements, gather necessary content, and provide a detailed timeline.