Terms of Service - RumbleWebsites

• Basic Website Design: R500 deposit to start, with the remaining balance due on completion. The current base package is R1,500 for 1-3 pages, with extra pages charged at the current rate shown on the pricing page.
• Premium Website Design: the current public package is R5,000 for up to 10 pages, with a R1,000 deposit and R4,000 balance. Extra pages and eligible discounted add-ons are charged as shown on the pricing page or approved quote.
• Ultimate Design Package: priced as shown on the pricing page or approved quote. The current public package is R20,000, with a R5,000 deposit and R15,000 balance, unless a written quote or invoice states otherwise.
• E-Commerce — Online Store: the current public package is R10,000, with a R1,000 deposit and R9,000 balance, unless a written quote or invoice states otherwise.
• NPO Website Design: R250 deposit to start, with the remaining balance due on completion. The discounted rate is subject to valid South African NPO registration documents.
• Custom Projects: deposit, balance, milestones, and payment schedule are agreed in writing before work begins because pricing is project-specific.
• Website Add-ons: quoted and billed separately from website design and hosting unless the selected package or written quote clearly includes them. Add-ons may be payable upfront, with the project balance, or as a standalone add-on payment depending on the item and timing.
• Hosting: billed separately from website design and paid through PayFast for Rumble Websites recurring subscriptions.

RumbleWebsites may provide initial discussions, business research, scoping guidance, and development consultations before a deposit is paid, free of charge. This helps us understand the client's business, recommend a suitable package, and prepare a fair quote or project direction.

A deposit is only required before RumbleWebsites begins the actual website build, design production, technical setup, e-commerce setup, custom development, or other implementation work. The deposit amount depends on the selected package, pricing page, quote, invoice, or written agreement. Deposits secure your project slot and cover project preparation, administration, setup, and the start of development work.

By paying a deposit, the client confirms that they are ready for RumbleWebsites to move from free consultation, research, and scoping into paid project work on their business website. RumbleWebsites usually begins project preparation, setup, design production, or development shortly after a deposit is received. Basic Website Design projects can sometimes be completed within 1-3 days when content is ready, so clients should only pay the deposit when they are ready for the build to begin.

Because the deposit authorizes us to start immediately, cancellation after payment may result in the deposit being retained in full or in part as a reasonable charge for work already performed, project preparation, reserved time, and opportunity cost.

Once meaningful work has started, RumbleWebsites may retain the deposit in full or in part in situations including:

• Client changes in requirements, direction, or project scope after work has commenced
• Client does not like a design direction, style choice, layout, colour choice, or visual preference where the work was created in good faith from the agreed brief; reasonable revisions are the normal remedy for design preferences
• Client cancels or postpones the project for personal or business reasons after planning, design, setup, or development has started
• Client fails to provide necessary content, access, feedback, approvals, or communication within a reasonable time
• Extended inactivity: the project is paused for a prolonged period because required client feedback, material, or access is not provided
• Work has already been completed in good faith based on the approved project direction
• The requested cancellation would leave RumbleWebsites unable to recover reasonable time, cost, or reserved-capacity losses already incurred

Active communication between client and RumbleWebsites is important for a successful project. Clients are expected to provide content, approvals, access details, and feedback within a reasonable time so that development can continue smoothly. Where a client has a genuine delay or emergency, we will try to work with them fairly if they communicate with us.

RumbleWebsites is committed to delivering quality website development services and will make every reasonable effort to complete your project successfully. This policy is intended to protect both sides: clients should not lose money unfairly where little or no work has been done, and RumbleWebsites should not carry unrecovered costs after time, planning, or development work has already been committed.

• Clients are responsible for keeping monthly hosting subscriptions paid and active
• Recurring hosting payments are processed automatically through the PayFast subscription system
• Communication is essential. If a client is experiencing payment difficulty, they should contact RumbleWebsites by WhatsApp or email as soon as possible so we can try to assist

• PayFast will continue attempting to process your subscription payment automatically
• Billing attempts continue until the outstanding subscription balance is settled
• You will receive notifications for each billing attempt

• If payment remains outstanding for 7 days with no suitable arrangement in place, the website, cPanel, email, and related hosting access may be suspended
• Suspension means the active hosting service may be taken offline until payment is resolved or a written arrangement is agreed
• If the client contacts us before or during suspension, we will try to assist fairly and may restore or keep services live where a reasonable arrangement is made
• PayFast may continue retrying payment depending on the subscription setup

• We aim to restore suspended services as soon as reasonably possible after payment is received or a written arrangement is agreed
• No restoration fees applied regardless of suspension duration
• Contact us immediately if experiencing payment difficulties - we are here to help where communication is open

• Accurate contact details for billing, project communication, and support
• Business information such as business name, services, location, contact details, opening hours, pricing, policies, and any important customer-facing information
• Branding materials where available, including logos, colours, images, videos, social media links, brochures, menus, catalogues, or other useful content
• Domain, hosting, email, PayFast, social media, or third-party account access where needed for setup or launch

• Clients are responsible for making sure the business information they provide is accurate, lawful, and not misleading
• Clients must only provide text, images, logos, music, videos, documents, product data, or other materials they own or have permission to use
• RumbleWebsites may help draft, organize, rewrite, or improve website copy based on the client's business information, research, and supplied material, but the client remains responsible for approving the final wording before launch
• Clients are responsible for checking regulated or sensitive claims, including health, financial, legal, educational, safety, product, pricing, discount, and qualification claims, before they are published

• Clients should provide feedback, decisions, approvals, and requested material within a reasonable time
• Delays in content, access, feedback, or approval may delay design, development, launch, support, or revision timelines
• If information is missing, RumbleWebsites may use reasonable placeholder content, public business information, or draft wording for review, but the client must approve final content before the website goes live
• Where the client approves final content or launch, RumbleWebsites may rely on that approval as confirmation that the client is satisfied with the information provided at that stage

After deposit payment, content receipt, and any required access details, the website will usually move through the following delivery process:

• Step 1: development begins after the deposit is paid and the required content, brief, and access details are received or confirmed
• Step 2: the website is placed on a RumbleWebsites-controlled preview or staging subdomain, usually using rumblewebsites.co.za, for client review
• Step 3: the client reviews the website and provides clear, consolidated feedback or approval
• Step 4: reasonable revisions are completed and the website is finalized on the staging subdomain before final payment, hosting setup, and launch

Once the website is approved within the agreed scope and all launch requirements are met, final deployment may include the following where applicable to the selected package, hosting plan, quote, or written agreement:

• Payment completion: the client subscribes to the chosen hosting package where required and pays the remaining website balance
• Domain setup: the included or selected domain is registered, transferred, pointed, or configured where applicable
• Website migration: the website is moved from the staging subdomain to the permanent domain or agreed hosting location
• Email configuration: business email accounts are set up and tested where included in the hosting package or quote
• Final handover: relevant login credentials, access details, and basic guidance are provided where applicable

• Staging deployment: preview availability depends on the development timeline for the selected package and project scope
• Review feedback: clients should ideally review and send feedback within 7 days, with the staging preview normally available for up to 30 days
• Final deployment: live domain setup is usually completed within 24-48 hours after final payment, approval, hosting setup, and required access details are complete
• Domain propagation: DNS changes may take 24-72 hours to fully propagate globally and may depend on third-party domain or hosting systems

• Clients retain ownership of content, logos, images, videos, product data, documents, branding materials, and other materials they provide to RumbleWebsites
• Clients confirm that they own or have permission to use the materials they provide, and that the materials may be used for the website project
• Clients grant RumbleWebsites a limited licence to use, copy, edit, resize, format, publish, and display supplied materials only as needed to provide the agreed services, build the website, prepare previews, and launch or support the website
• This licence ends when it is no longer reasonably needed for the service, except where materials remain part of the final website, backups, records, invoices, or lawful business documentation

• Upon full payment, the client receives ownership rights to the final paid-for website files, website content, and custom website work created specifically for that client
• The client may use, edit, move, back up, and host the final paid-for website elsewhere, subject to any third-party licences or platform restrictions
• Ownership does not transfer until all amounts due for the relevant project, package, add-on, or agreed scope have been paid in full, unless RumbleWebsites agrees otherwise in writing
• Unpaid drafts, rejected design directions, internal notes, working files, development tests, and unused concepts remain the property of RumbleWebsites unless otherwise agreed in writing

• Some websites may use third-party services, open-source code, fonts, icons, stock images, plugins, payment gateways, APIs, hosting platforms, analytics tools, maps, forms, or other external systems
• Those third-party materials remain subject to their own licences, terms, restrictions, and availability, and are not owned by the client or RumbleWebsites unless legally transferable
• RumbleWebsites retains ownership of its general know-how, reusable code patterns, internal tools, templates, admin utilities, development workflow, and non-client-specific systems used across projects
• Where reusable RumbleWebsites components are included in a client project, the client receives the right to use them as part of the final paid-for website, but not to resell, repackage, or claim ownership of RumbleWebsites' general tools or reusable systems

• RumbleWebsites may showcase completed public-facing website work in its portfolio, marketing materials, social media, or case studies
• We may use the client's business name, website link, screenshots, general project description, and non-confidential results for portfolio purposes
• We will not intentionally publish confidential client information, private login details, private customer data, or sensitive internal business information
• Clients may request that a portfolio item be removed or anonymised where there is a reasonable privacy, safety, confidentiality, or brand concern

• .co.za domain registration is charged at the current price shown on the pricing page or approved quote. The current public price is R100 per year unless updated on the pricing page, invoice, or written agreement.
• The first year of a .co.za domain may be included free with eligible Website Design Packages where the active pricing page, quote, invoice, or written agreement says so.
• Other domain extensions, premium domains, transfers, renewals, restorations, or special domain requests may be quoted separately.
• Domain availability is not guaranteed until the domain has been successfully registered or transferred through the relevant registrar or registry process.
• Once payment and registration requirements are met, the client is intended to be the registrant or beneficial controller of the domain. Domain names remain subject to registrar, registry, ZADNA, ICANN, and other applicable domain rules.
• Annual renewal fees, transfer requirements, registrant information updates, and domain approval emails remain the client's responsibility unless RumbleWebsites has expressly agreed to manage them as part of an active hosting or domain service.

• Rumble Websites Hosting Services are managed hosting services billed through PayFast according to the active pricing page, PayFast checkout, invoice, quote, or written agreement.
• Hosting may include cPanel access, storage, bandwidth, SSL support, email accounts, subdomains, addon-domain capacity, backups, and technical support according to the selected package limits.
• Current public hosting starts from R150/month, with yearly and resource-upgrade options shown on the pricing page where available.
• Extra storage, additional addon-domain capacity, or other resource upgrades are charged according to the current pricing page or approved quote.
• We use reliable hosting infrastructure and third-party providers, but no hosting service can guarantee 100% uptime or uninterrupted availability.

To the fullest extent allowed by law, RumbleWebsites is not responsible for loss, damage, delay, interruption, or cost caused by:

• Third-party hosting, domain, DNS, email, PayFast, API, plugin, browser, device, network, or platform issues
• Domain propagation delays, registrar delays, registry issues, payment gateway interruptions, or external service outages
• Client changes, client errors, accidental deletion, incorrect settings, weak passwords, shared credentials, or failure to keep login details secure
• Third-party developer code, external scripts, plugins, integrations, themes, tools, or files supplied by the client or another developer
• Malware, hacking, spam, phishing, denial-of-service attacks, compromised accounts, or security incidents not caused by RumbleWebsites' intentional misconduct
• Delays caused by missing content, missing access, late feedback, late approvals, unpaid invoices, or client inactivity
• Loss of business, sales, revenue, enquiries, reputation, search ranking, advertising performance, or opportunity arising from website downtime, delayed launch, service interruption, or third-party failure

Where a problem occurs, RumbleWebsites will make reasonable efforts to help diagnose and resolve the issue, especially for clients using Rumble Websites Hosting Services. Assistance may be limited where the issue relates to Hosting with our partner, Domains.co.za, third-party hosting, third-party developer code, external platforms, unavailable access, unpaid services, or systems outside our control.

To the fullest extent allowed by law, any financial liability of RumbleWebsites is limited to the amount paid by the client for the affected service that directly gave rise to the claim. RumbleWebsites is not liable for indirect, consequential, special, incidental, or punitive damages, including lost profits, lost revenue, lost data, lost business opportunities, or reputational harm, except where liability cannot legally be excluded or limited.

Nothing in these Terms is intended to exclude or limit any liability, warranty, remedy, or consumer right that cannot legally be excluded or limited under South African law.

• We process personal information in line with South Africa's Protection of Personal Information Act, 2013 (POPIA), and only for legitimate business, service, support, billing, legal, and security purposes.
• We aim to collect only the information reasonably needed to quote, communicate, build, host, support, secure, and administer your website or related services.
• We treat client information, website files, login details, project information, support messages, and business information as confidential unless disclosure is required to provide the service, comply with the law, or protect our rights or systems.

• This may include your name, email address, phone number, business name, business type, location, domain details, hosting choice, payment or subscription records, website preferences, website content, project instructions, support conversations, and any other information you choose to send us.
• For e-commerce websites, admin dashboards, forms, bookings, or similar features, the website may process customer, order, invoice, product, payment-status, or enquiry information as part of the functionality requested by the client.

• We use privacy-conscious first-party website statistics to understand visitor numbers, pages viewed, traffic sources, device categories, and approximate countries.
• The statistics use a random anonymous browser identifier. Raw IP addresses are not stored in visitor event records, and only an anonymised network prefix may be used briefly to determine a country.
• We honour supported Do Not Track and Global Privacy Control browser signals. Website statistics are used to improve the site and are not sold.

• We may share limited information with trusted service providers where needed for the website or service to work, including hosting providers, domain registrars or registries, PayFast, email or form tools, backup or security tools, support tools, and third-party integrations selected or approved by the client.
• We do not sell client personal information.

• Where your website collects personal information from your own customers, visitors, staff, suppliers, donors, or members, you remain responsible for using that information lawfully and for providing any privacy notices, consents, terms, policies, or legal wording required for your business.
• We can assist with implementing reasonable forms, notices, security settings, SSL, backups, and data-handling features where included in your package or quote, but we do not replace your own legal, regulatory, or industry-specific compliance obligations.

• We use reasonable technical and organisational measures to protect personal information, including practical access control, secure handling of credentials, backups where included, and hosting security measures appropriate to the service.
• No online system can be guaranteed to be completely secure, but if a security or data concern arises, we will act reasonably, communicate where appropriate, and help address the issue within the scope of our service.
• Clients must keep their own login details private, use lawful content and data, avoid sending unnecessary sensitive information, and tell us promptly if they believe an account, email, form, or website has been compromised.
• We retain information only for as long as reasonably needed for service delivery, backups, support, accounting, legal, dispute, security, and business-record purposes.

• Clients may ask us to access, correct, update, export, or delete personal information we hold about them, where legally and practically possible.
• Some information may need to be kept for lawful recordkeeping, accounting, payment, security, dispute, backup, or service-continuity reasons.

• Clients may cancel ongoing RumbleWebsites services by written notice through WhatsApp, email, or another agreed written channel.
• Month-to-month hosting may be cancelled at any time, and we recommend cancelling before the next PayFast renewal date to avoid another automatic charge.
• Where a fixed-term consumer agreement applies, the client may cancel in line with applicable consumer law, including any required written notice period and any fair, lawful, and reasonable charge for services already provided, work already done, costs incurred, or discounts received.
• Website design or development cancellations after payment are handled under the Deposit Policy & Refund Terms, especially where work has already started with the client's consent.
• Prepaid hosting periods are generally non-refundable because hosting resources are allocated for that period, except where required by law or where RumbleWebsites cannot reasonably provide the paid service.
• Any final invoice, unpaid balance, third-party fee, or agreed charge for work already completed remains payable up to the effective cancellation date.

• For unpaid hosting, the Subscription Management & Suspension Policy applies: services may be suspended after 7 days of non-payment with no suitable arrangement, and the hosting account may be closed after 30 days of non-payment with no meaningful communication.
• We may suspend or terminate services if a client materially breaches these Terms, refuses to pay undisputed overdue amounts, uses the service unlawfully, abuses our systems or staff, creates a security risk, or asks us to host content we reasonably believe is illegal, harmful, fraudulent, infringing, or unsafe.
• Where practical and legally required, we will give written notice and a reasonable opportunity to fix the issue before termination. Urgent suspension may happen sooner where needed to protect clients, visitors, payment systems, hosting infrastructure, legal compliance, or security.
• If there is no payment and no meaningful communication for 30 days after repeated WhatsApp and/or email attempts, we may treat the hosting service as no longer required and stop active follow-up, without hard feelings.

• Clients remain the owner of their final paid-for website files and may request a copy in a standard exportable format where reasonably possible.
• We do not intentionally delete completed website files merely because hosting ends, although the live hosting account, cPanel, email, database, subscriptions, and public website access may be suspended, closed, or removed from the server after the applicable notice or non-payment period.
• We will try to assist with a smooth handover where reasonable, but third-party hosting, domain, email, PayFast, plugin, API, licence, or platform accounts remain subject to that provider's own rules, fees, and cancellation processes.
• Termination does not remove obligations that should reasonably continue, including payment obligations, confidentiality, intellectual property rights, limitation of liability, data protection, dispute resolution, and any lawful recordkeeping requirements.

Neither party will be responsible for a delay or failure caused by events beyond their reasonable control. This may include internet outages, hosting provider failures, domain or registrar issues, payment gateway interruptions, power failures, load shedding, cyber incidents not caused by unreasonable conduct, natural disasters, strikes, government action, illness, emergencies, or other events that make performance temporarily impractical or unsafe.

Where this happens, we will try to communicate clearly, reduce disruption where reasonably possible, and resume the affected work or service as soon as practical.

RumbleWebsites may update these Terms from time to time. Updated Terms apply to new purchases, new quotes, new subscriptions, or new instructions from the date they are published or communicated.

• The approved quote, invoice, proposal, or written agreement for a specific project remains important and will guide that project if it conflicts with a later general Terms update, unless a change is required by law, security, payment provider rules, hosting provider rules, or mutual written agreement.
• Continued use of ongoing services after a notified Terms update takes effect may be treated as acceptance of the updated Terms for those ongoing services.
• Existing clients may choose to cancel ongoing services if they disagree with a material proposed change, subject to the Termination section and any amounts already due.
• Updated Terms will be posted on our website with the revision date clearly indicated where practical.

• The client agrees that quotes, approvals, instructions, notices, invoices, payment confirmations, support messages, and service communications may be sent electronically by email, WhatsApp, website form, PayFast, or another agreed written channel.
• Clients must keep their contact details up to date. If contact details change and we are not told, messages sent to the last details provided may still be treated as good-faith communication attempts.
• Electronic acceptance, payment, written approval, WhatsApp confirmation, email confirmation, or continued use of a service may be used as evidence of agreement, instruction, or acceptance where allowed by law.

• These Terms are governed by the laws of South Africa.
• If a concern arises, both parties should first try to resolve it through good-faith communication. The aim is to fix practical issues quickly, fairly, and without unnecessary conflict.
• If direct communication does not resolve the matter, the parties should consider mediation or another reasonable dispute-resolution process before court action, unless urgent legal action is reasonably necessary.
• If formal legal proceedings become necessary, they must be brought in a competent South African court. Where legally permitted, the Western Cape courts will be preferred because RumbleWebsites is based in South Africa and operates from there.

Nothing in these Terms is intended to remove rights or remedies that cannot legally be excluded under applicable South African law, including consumer protection, data protection, and electronic transaction laws where they apply.

If any provision of these Terms is found to be invalid or unenforceable, that provision should be limited or adjusted only as far as necessary, and the remaining provisions will continue to apply.

Rumble Websites Hosting Services is our recommended managed hosting option. It allows us to support the website more efficiently because we can assist with the hosting environment, cPanel, DNS, SSL, email setup, backups where included, troubleshooting, and ongoing website changes according to the selected package.

Clients may still choose Hosting with our partner, Domains.co.za or another third-party hosting provider, but support responsibilities and technical control are different when the hosting account is managed by the client or an external provider.

While we strongly recommend using Rumble Websites Hosting Services for optimal results, some clients may prefer to use Hosting with our partner, Domains.co.za or another external hosting provider. In such cases:

• If RumbleWebsites designed the website, we will assist with the initial launch where reasonably possible and where the client provides the access, information, permissions, and provider cooperation needed.
• We are happy to provide a basic tutorial or guidance on how hosting configurations work.
• Ongoing configuration, account management, provider support, billing, renewals, DNS, SSL, email, backups, package upgrades, and cPanel work remain the client's responsibility unless a separate paid task, support arrangement, or written quote is agreed.
• After launch, website changes on partner-hosting or third-party hosting are not included as free managed-hosting changes and may be quoted separately, including the R10 to R1000 support range shown on the pricing page where applicable.

For the easiest support experience and strongest ongoing assistance, we recommend using Rumble Websites Hosting Services. This approach provides:

• Better visibility into the hosting environment and website configuration.
• Unlimited standard website changes as part of active Rumble Websites Hosting Services, subject to the fair-use and add-on limits described in these Terms.
• Faster troubleshooting because we can work directly with the managed hosting setup.
• Better compatibility with the way RumbleWebsites builds, deploys, maintains, and supports websites.
• Backup, SSL, email, cPanel, and security assistance according to the selected hosting package, package limits, and any written agreement.

By choosing third-party hosting deployment, clients acknowledge and accept:

• There may be limitations in functionality, performance, access, support speed, backups, email setup, SSL setup, or configuration compared with Rumble Websites Hosting Services.
• The scope of ongoing technical support and maintenance is reduced unless a separate support arrangement is agreed.
• The client is responsible for provider-specific issues, provider communication, billing, cancellation, renewals, backups, package limits, and account access.
• RumbleWebsites cannot be held responsible for loss or damage caused by client-managed hosting, Domains.co.za partner hosting, another third-party provider, or lack of access to the required hosting tools, except to the extent caused by our own proven unlawful conduct or gross negligence.

RumbleWebsites may use AI-assisted development tools, including tools such as Claude Code, Codex, OpenAI, or similar coding and design-assistance tools, as part of our internal website development workflow. These tools help with drafting, debugging, testing ideas, improving code structure, and working efficiently, but the service remains a human-managed RumbleWebsites service.

AI assistance is used as a productivity and development aid. It does not replace client communication, project judgment, design direction, quality review, legal responsibility, or final human decision-making.

• Every project is guided by human oversight in strategy, design, implementation, revision handling, testing, and deployment.
• AI tools are assistants, not independent contractors, subcontractors, employees, or replacements for professional judgment.
• We make reasonable efforts to review, test, adapt, and clean up AI-assisted output before it is delivered or published.
• Because software and online services can be affected by browsers, hosting, third-party tools, client content, integrations, and user devices, AI-assisted work is subject to the same testing, limitation of liability, support, and revision terms as other development work.

• We aim to avoid sending unnecessary confidential, sensitive, private, or high-risk information into AI tools.
• Where AI tools are used, project instructions, code snippets, public website content, sample wording, or non-sensitive technical context may be processed to help deliver the service.
• Clients should not send passwords, private keys, banking details, medical information, legal case information, customer databases, or unnecessary sensitive personal information unless it is genuinely required for the service and has been specifically requested through an appropriate channel.
• Any use of AI tools remains subject to the Data Protection & Privacy section and any applicable third-party tool terms.

• AI assistance does not change the ownership position described in the Intellectual Property Rights section.
• Once the final paid-for website has been delivered and paid for, the client's ownership rights apply to the final website deliverable as described in these Terms, while RumbleWebsites retains reusable code patterns, internal tools, know-how, workflows, templates, and non-client-specific systems.
• We make reasonable efforts not to knowingly copy protected third-party work without permission, but clients remain responsible for ensuring that materials they provide, request, or approve are lawful and properly licensed.
• No AI-assisted workflow can guarantee that every generated idea, phrase, layout, image concept, or code suggestion is completely unique worldwide. We therefore review and adapt work reasonably before delivery.

The internal use of AI-assisted development tools is separate from any client-facing AI Chatbot Assistant or similar AI feature sold on the pricing page.

• If a client purchases an AI chatbot or similar AI add-on, that feature may rely on third-party AI providers, API credits, usage limits, model availability, provider rules, response quality, internet access, and configuration choices.
• AI chatbot responses may be helpful but can be incomplete, outdated, inaccurate, or misunderstood by users. Clients should not use a chatbot as a substitute for professional legal, medical, financial, emergency, or regulated advice unless they have obtained appropriate specialist review.
• Client-facing AI features may need clear website wording, privacy notices, disclaimers, conversation limits, and monitoring depending on the business use case.

Clients should review these Terms, the selected package, pricing page, quote, invoice, PayFast checkout, and any written project scope before making payment or giving us the instruction to begin.

• If a client does not understand a price, deposit, refund term, hosting rule, add-on limit, revision term, timeline, or service responsibility, they should ask for clarification before payment.
• If a client needs a special arrangement, exception, payment plan, custom feature, or different support expectation, it should be agreed in writing before work starts.
• Paying a deposit, paying an invoice, subscribing to hosting, approving a quote or proposal, or instructing us to begin work generally confirms that the client had a reasonable opportunity to review the applicable Terms and agrees to proceed on that basis.

These Terms are general conditions and should be read together with the client's selected package, approved quote, invoice, proposal, PayFast checkout, or written agreement. Direct project communication remains important.

• Project-specific requirements, inclusions, exclusions, timelines, exceptions, and special arrangements should be confirmed in writing where needed.
• If a written quote, invoice, or agreement gives a client a more specific service inclusion for that project, that specific written inclusion will guide that project unless it conflicts with law, provider rules, payment status, or another later written agreement.
• We are happy to clarify service-related questions, but RumbleWebsites does not provide legal, tax, financial, medical, regulatory, or industry-specific compliance advice. Clients may seek independent advice where required.